Refund and Exchange Policy

While we are pretty sure our products won’t disappoint you a bit, this is just in case something goes wrong.

Each of our products are carefully handcrafted and while we try to deliver exactly as in the picture, there might be a very slight difference as they are handmade entirely.

Orders once shipped can’t be cancelled and won’t be eligible for refund. You can cancel the order before it is shipped by informing us via email ([email protected]).

We don’t offer returns/exchanges in our accessories, however, in case you receive a damaged or incorrect item, here is what you need to do :

• Update us within 24 hours via Email ([email protected]).
• Your item will be exchanged once the faulty item has been returned to us by post. We will dispatch the replacement.
• Please share the unboxing video on our WhatsApp (+919038546558) with your order ID. Our team will check and revert to it within 48 working hours. 
• Please share the uncut unboxing video within 24 hours of receiving the parcel. Without the unboxing video, no complaints will be entertained.
• We DO NOT ISSUE CASH REFUNDS FOR ANY REASON. Only Exchange is available.
• In case your item is unavailable, the amount will be credited to your bank account.
• Please return the product with intact packing and bubble wrap, along with the invoice.

We will need an uncut unboxing video to verify that the product was damaged at our end. If the defect is found on our end, we will offer a refund after deducting the shipping charge.

Please note: Convenience Fee, Platform Fee & Delivery Fee (if charged) will be non-refundable. Weight, colour and size reasons will not be entertained because we have mentioned approx size and weight in every product description. Colour may slightly vary

We value our customers and will always make sure your shopping experience is fun and hassle-free!